Frequently Asked Questions

Frequently Asked Questions

Everything parents typically want to know about BrainVista Tutors, grouped by topic. Can’t find your answer? Contact us or message us on WhatsApp.

General

General questions

BrainVista Tutors provides one-to-one online and in-person Maths tuition for UK students in Years 7 to 11, focused on GCSE and KS3 curriculums. Read more on our About page.

We specialise exclusively in Maths, across KS3 (Years 7-9) and GCSE (Years 10-11).

Online tuition is available UK-wide. In-person tuition availability depends on tutor location — contact us to check availability in your area.

Our tutors are Maths specialists, vetted through a structured interview process. See our Meet Our Tutors page for details.

Subjects & Year Groups

Subjects & year groups

Yes. We support Years 7, 8 and 9 through our KS3 Maths tuition (including Year 7, Year 8 and Year 9 pages), alongside full GCSE Maths tuition.

We plan tuition around the major UK exam boards, including AQA, Edexcel and OCR, tailoring sessions to your child’s specific specification.

Yes, past papers and mock exam preparation are a core part of GCSE tuition, particularly in the lead-up to exam season.

Online vs In-Person

Online vs in-person tuition

Both follow the same teaching approach and progress reporting. Online tuition happens over video call with digital whiteboards, while in-person tuition takes place face-to-face where a tutor is available locally.

Just a laptop or tablet with a stable internet connection, a webcam and microphone. We’ll confirm the specific platform used ahead of your first session.

Yes, many families mix formats depending on the week. Let us know if you’d like to change format and we’ll confirm what’s possible with your tutor.

Booking & Payment

Booking & payment

Pricing depends on year group, session frequency and format. Get in touch or message us on WhatsApp and we’ll provide a tailored quote for your child.

Yes, families who book a set number of sessions upfront for a full term typically benefit from a lower effective rate. Contact us for details.

Payment is by bank transfer or card payment, taken in advance of each session or block of sessions.

No. You can book single sessions with no ongoing commitment, or move to a regular weekly plan once you know it’s working well for your child.

Getting Started

Getting started

Start with a free assessment so we can understand your child’s level and goals, then we’ll match them with a suitable tutor.

It’s a short conversation covering your child’s exam board, current level, target grade and availability, so we can recommend the right tutor and plan. See How It Works for the full journey.

We aim to confirm a tutor match and schedule a first session as quickly as tutor availability allows after your free assessment.

Your child’s year group, subject, exam board (if known), current level or recent grades, and your preferred days and times.

Cancellations & Rescheduling

Cancellations & rescheduling

Yes. Sessions can be rescheduled or cancelled with reasonable notice. Contact your tutor or our team as early as possible to rearrange.

At least 24 hours’ notice, as set out in our Terms. We recommend giving as much notice as possible to avoid a missed session being chargeable.

Ongoing plans can be paused or ended; full terms will be set out on our Terms page. Contact us directly if your circumstances change.

Still have questions?

Book a free assessment or message us on WhatsApp and we’ll answer anything not covered here.

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